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Refund & Cancellation Policy

Simple and fair: try the free tests first, and if something goes wrong with your payment, we will make it right.

Try before you buyEvery series has free tests you can take with no payment.
One-time paymentNo subscription and no automatic renewal.
Payment problems fixedDouble charge or tests not unlocked? Full refund.

What this policy covers

This policy applies to the paid mock test series sold on tpscnotes.com (the "Mock Tests" section). Payments are processed securely by Cashfree Payments.

Cancellation

A mock test series is a one-time purchase. There is no subscription, so there is nothing to cancel and you will never be charged again automatically.

Because a series is digital content that unlocks instantly after payment, an order cannot be cancelled once your tests are unlocked.

When you get a full refund

  • You were charged twice for the same series. We refund the extra payment.
  • You paid, but your tests were not unlocked and we could not fix it within 2 working days of your email.
  • Money was deducted but the payment failed. Usually your bank returns this automatically within 5–7 working days. If it does not, email us and we will help.

When a refund is not possible

  • After the series has been unlocked and tests have been opened.
  • Change of mind after purchase. Please try the free tests first to be sure the series suits you.
  • Buying the wrong series by mistake after it has been used. If you have not opened any premium test yet, email us and we will try to switch it to the right series.

If the exam date changes

Your access lasts until the exam date shown on the series. If the official exam date is moved, we update the series to the new date, so you keep practising until your exam.

How to ask for a refund

  1. Email us within 7 days of your payment.
  2. Include the email address you used to buy, the series name, the payment date and amount, and the order ID or UPI reference if you have it.
  3. We reply within 2 working days. Approved refunds go back to your original payment method (UPI, card or bank) within 5–7 working days.

Or write directly to [email protected].

Changes to this policy

We may update this policy from time to time. The version on this page applies to purchases made while it is shown.

Last updated: 17 October 2026